Tenant Management

Comprehensive tenant portal and rent collection management

Total Tenants

1,247

98.5% occupancy rate

Rent Collection

94.2%

On-time payment rate

Outstanding Balance

$23,480

2.8% of total rent roll

Service Requests

Open maintenance requests

Real-Time Rent Payment Processing

Sarah Johnson - Unit 4B

ACH Payment Completed

Transaction ID: ACH_7d8f9e2a1b

$2,850.00

2 minutes ago

Michael Chen - Unit 7A

Credit Card Payment Processed

Transaction ID: CC_4a5b6c7d8e

$3,200.00

15 minutes ago

David Wilson - Unit 12C

ACH Payment Processing

Expected completion: 3-5 business days

$2,950.00

1 hour ago

Jennifer Lopez - Unit 3F

Payment Failed - Insufficient Funds

Auto-retry scheduled for tomorrow

$2,750.00

Tenant Portal Activity

Active Portal Users89.3%

Mobile App Usage67.8%

Auto-Pay Enrollment78.4%

Recent Activity

Payments processed:124

Service requests submitted:17

Lease Management

Active Leases

1,247

Expiring in 30 days

Expiring in 7 days

Pending Renewals

Upcoming Actions

Send renewal notices

Update lease terms

Market rent analysis

Recent Communications & Service Requests

Service Request - Unit 8B

In Progress

"HVAC not working properly - making loud noises"

Maria Rodriguez•2 hours ago

Payment Confirmation - Unit 5A

Resolved

"Thank you for the quick response regarding my payment issue"

Robert Kim•4 hours ago

Emergency Maintenance - Unit 3C

Urgent

"Water leak in kitchen ceiling - spreading to living room"

Amanda Thompson•6 hours ago

Tenant Directory

Sarah Johnson

Unit 4B - Building 1

Current

$2,850/month

Lease expires: Dec 2024

Michael Chen

Unit 7A - Building 7

Current

$3,200/month

Lease expires: Mar 2025

Jennifer Lopez

Unit 3F - Building 3

Late Payment

$2,750/month

Payment overdue